Coastal Tent frequently asked questions - you may be wondering…

WHAT TIME IS CHECK IN/CHECK OUT?

Check in/out is at Castaways Resort reception, which is well signposted at the entrance of the resort.

  • Check in is after 3pm on the day of arrival and before dark*
  • Check out is before 10am on the day of departure. 

*Please note: You must check in at Castaways Resort before 5.00pm. The golf carts you'll be given to transport you to the tent site can't be driven in the dark due to safety reasons.  For safety reasons you will be unable to access your Glam Camp site if you arrive after this time.

ACCESS & PARKING

After checking in, you'll be shown where to park your car, and given an electric golf cart and a map to make the easy 10 minute journey up to your tent.

BED & LINEN

The tents sleep a maximum of two, in a luxurious king-sized bed with hotel quality linen, bedding and towels all provided.

FACILITIES

Castaways Resorts glam camps are off-the-grid, and all power is supplied via solar panels and gas. 

  • The tent ensuites have a pleasant to use odourless composting toilet, sink, and a hot shower.
  • Cooking with your fully provided meals is done on a gas BBQ.
  • Food is stored in the solar powered fridge and will be fully stocked when you arrive.
  • The glam camps are heated so it's warm and cosy all year round.
  • Lighting works in the tents just like at home - flick the switch!
  • Mobile phone reception is 100m up the hill behind the glam camps for the Coastal glam camps, and onsite for the Tree Tent. There is no WIFI at the glam camps.

WHAT TO BRING

  • Warm clothes to sit outside and enjoy the view.    
  • Let us cover all the rest.

CANCELLATION POLICY

  • Cancellation within 7 -3 days of your reservation date will result in a 50% refund.
  • Cancellation within 48 hours of your reservation date will result in 100% of the total cost of your stay being charged. (no refund provided)

PAYMENTS

Payment for booking must be made in full at the time of booking.

All reservations paid for by credit card will attract a 2.5% surcharge. American Express Credit Cards attract a 4% surcharge.

Totara Tree Tent frequently asked questions - you may be wondering…

WHAT TIME IS CHECK IN/CHECK OUT?

Totara Tree Tent is located 15minutes inland from Castaways Resort. You can self check-in using the information provided upon booking. 

  • Check in is after 3pm on the day of arrival and before dark* 
  • Check out is before 10am on the day of departure. 

*Please note: You must self check-in before 5.00pm. Once dark it can be extremely hard to find your tent. Please arrive well before dark.

ACCESS & PARKING

Please following the driving and parking direction on your arrival email. 

Park inside the fenced off concrete pad - this is a working farm and the cows may decide to bless you with their presence :) 

BED & LINEN

The tents sleep a maximum of two, in a luxurious king-sized bed with hotel quality linen, bedding and towels all provided.

FACILITIES

Castaways Resorts glam camps are off-the-grid, and all power is supplied via solar panels and gas. 

  • The tent ensuites have a pleasant to use odourless composting toilet, sink, and a hot shower.
  • Cooking for your fully provided meals is done on a gas BBQ.
  • Food is stored in the solar powered fridge and will be fully stocked when you arrive.
  • The glam camps are heated so it's warm and cosy all year round.
  • Lighting works in the tents just like at home - flick the switch!
  • You will have full mobile reception.

WHAT TO BRING

  • Warm clothes to sit outside and enjoy the view.    
  • Let us cover all the rest.

CANCELLATION POLICY

  • Cancellation within 7 -3 days of your reservation date will result in a 50% refund.
  • Cancellation within 48 hours of your reservation date will result in 100% of the total cost of your stay being charged. (no refund provided)

PAYMENTS

Payment for booking must be made in full at the time of booking.

All reservations paid for by credit card will attract a 2.5% surcharge. American Express Credit Cards attract a 4% surcharge.

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Testimonials

We visited Glam Camping for our 21st anniversary in the Toi Toi tent. We were impressed with everything about our stay, staff were helpful and friendly, accommodation was clean, tidy, comfortable and … Read More

Josh Reynolds

Such a beautiful spot to spend with your partner. Would 100% recommend if you’re looking to get away from the city. Such a bonus having all the food sorted (I was so amazed at how well it was prepared… Read More

Such value for $. Absolutely amazing experience, it was such a peaceful and relaxing place. And the food, snacks and instructions were 10/10 - 5.2.2024

Taniqje

We stayed in the Tōtara Tent. We were lucky enough to have two rainy nights - the sound of rain on the canvas was pretty special - especially when snuggled in a comfy bed and there is no need to make … Read More

Karen Blair - 19.11.23

We had a lovely time at the Castaways Coastal Tents. We stayed in one of the couple tents. What an amazing location to get away and spend some quality time as a couple. You have to try the outdoor bat… Read More

The Castaways Coastal Tents are a seriously unreal experience that disconnects you from the world and reconnects you with that special someone you have chosen to stay with. Food is absolutely incredib… Read More